Frequently Asked Questions
What makes awareONE different from other open-ear or bone-conduction headphones?
PulseSense™ haptics + true high-fidelity cartilage conduction.
You get deeper vibrations, clearer sound, and open-ear awareness — a combination no other open-ear or bone-conduction headphones can match.
Is cartilage conduction safe?
Yes. Just like any headphone, safety depends on volume. The technology itself is safe and does not put pressure on the eardrum.
Will the clip hurt my ear?
Not at all. The clip rests gently on the tragus. Most people forget they’re wearing it, even after hours.
Do they have ANC?
No. awareONE is designed to keep your ears open so you stay naturally aware.
Earplugs are included if you want optional passive isolation.
Are they wireless?
Yes. Full Bluetooth 5.2 wireless audio.
Will they work with Android/iPhone?
Yes. They work with any Bluetooth 5.0+ device — phones, tablets, laptops, watches.
How long does the battery last?
Up to 7 hours on a single charge, or 5 hours at maximum volume.
A full charge takes about 2 hours using USB-C.
Are they waterproof?
They’re sweat- and splash-resistant (IPX4), perfect for daily use.
Just not for swimming or showering.
Can people around me hear my audio?
At normal volumes: very little.
At very high volumes: some leakage is possible, as with most open-ear designs.
Can I use them if I have hearing loss?
Often, yes. Cartilage conduction bypasses the ear canal and eardrum.
If your cochlea is healthy, you will hear them clearly.